Melvin B Num

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Verified Reviewer
| map-marker Charlotte, North Carolina

I need my motherboard my package of tracking number I paid and no one sent me anything

They have never sent my confirmation number for my motherboard or anything paid in full but never sent my confirmation for my package

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Melvin B Num

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Verified Reviewer
| map-marker Denver, Colorado

No good company

732527**** you need to ship my motherboard off I don't have time to send no pictures of nothing but send my money back

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Richard K Bqm

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Verified Reviewer

Empower Laptops has received my return package because of return to sender reasons.

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Updated by user May 23, 2022

Still waiting for $61.20 refund for returned to sender package.

Updated by user May 23, 2022

Waiting a long time for a refund for purchase and I am still waiting. I have to go through Al this trouble hoping to get my refund.

Original review May 23, 2022

Hello Astrid, Empower Laptops has received my package that was returned to Empower Laptops on April 28,2022 and I need you to send a refund for that returned package which costed me Richard Kearney $61.20, make that refund to Richard Kearney at rkk5657@***.net to my checking account which you and Empower Laptops have that information for my order 693708 and tricking #

YT220921****23695

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Loss:
$61
Pros:
  • Offer decent prices for orders
Cons:
  • Empower laptops customer service is very hard to contact

Preferred solution: Full refund

User's recommendation: Be aware that Empower Laptops are very hard to receive help about problems with a purchase.

Richard K Bqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Waiting on refund for returned motherboard, I need a refund from Empower Laptops because my order was returned to sender to Empower Laptops on April 27, 2022 for package package # TR220921****23695

Waiting on refund for returned motherboard, i need a refund from empower laptops because my order was returned to sender to empower laptops on April, 28, 2022 and I have not received a refund for package bought from Empower Laptops.com tracking # YT220921****23695

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Loss:
$62

Preferred solution: Full refund

Janine Alb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

Didn't get parts

Empower Laptop - Didn't get parts
Empower Laptop - Didn't get parts - Image 2

Ordered replacement fan and never received and cant get hold of costumer service department to find out where fan is or why didnt receive

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Anonymous
map-marker Chicago, Illinois

Someway, no one can figure out that a wrong zip code, on a address, can’t be corrected.

Ssssssssssdsdsssssssssssssssssssssssssdddssssssssssssssssdddsdddddddddddddddddddddddddddddddddddddddddd

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User's recommendation: Someway, no one can figure out that a wrong zip code, on a address, can’t be corrected.

Anonymous
map-marker Grenoble, Auvergne Rhône-Alpes

Faulty motherboard

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Would not start. Paid extra for a return to China.

Faulty motherboard. Took a lot of negotiating to get a refund.

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User's recommendation: Not recommended

abdias n

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Verified Reviewer

Expose a scam

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Here is my genuine experience with this company:

-You will see the product listed and order it because it seems like a great price (artificial bait).

They will tell you they do not have it in stock but can find you one if you pay some more money(live bait).

At this point if you ask for a refund, they will still make you pay for a "restocking fee", but it's the least hurtful of their scam. If you agree to pay the extra amount of money (take the bait and the hook), your nightmare begins 2 weeks later when the used and defective item arrives at your place.

-When you contact them, it will take them longer to reply, and when they do, they will pretend that it was new and good wen they sent it.

-If at this point you tell them you're going to report them to your bank, they will suggest to send you another one if you give them more money.

-If you do not agree and ask to return the item, they will tell you to chip it to some abandoned warehouse in China (that will cost you about half what you already paid for), and they will ask you to lie to the postal service.

And when it gets there they will tell you that you broke the item after receiving it.

-If you agree (got hooked twice), they will send you another defective item in two weeks.

And it will keep going like that until you choose to return the defective items (return to paragraph 4).

When you're all frustrated and finally contact your bank, if bought it with a debit card, the bank will tell you how sorry they are but won't even be able to help you dispute the purchase. If you bought it with a credit card, they will pretend to be disputing it, but at the end won't be very helpful because your credit card company can't sue them where they are.(you got seasoned, roasted and and eaten).

It is nothing but a SCAM.

Buy your items from renown websites like NewEg Amazon.

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Loss:
$54
Cons:
  • Are dishonest
  • You credit card company will not be able to get you a refund
  • Bad product will be shipped to you

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT BUY - or else I TOLD YOU SO...

ANTONY T Wrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paravur, Kerala

Regarding toshiba laptop motherboaed model s 50a part code is H000058240

I required a toshiba laptop motherboaed model s 50a part code is H000058240.Kindly let me know the price and availability.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Madison, Wisconsin

Return item defective

Empower Laptop - Return item defective
Empower Laptop - Return item defective - Image 2

The item we received is defective

Can we please refund the item we got installed and it does not function

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Anonymous

Bad experience

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I bought few months ago motherboard from Empower Laptop. Motherboard doesn't work.

Have to send it back. Seller charge me restocking and shipping fees

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User's recommendation: Don't deal with them!

Anonymous

Problems with a motherboard

They show new items and they sent an old piece of junk with missing parts. Don't buy from them, because you're going to lose your money like I did.

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Loss:
$164

Preferred solution: Full refund

User's recommendation: Don't buy unless you want to lose money.

Anonymous
map-marker Madison, Wisconsin

One of the system memory slots on my motherboard that I ordered doesn't work

I know its not my ram because I checked both of them and they are both functional. I hope to get this fixed as soon as possible.

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Anonymous
map-marker New Jersey, United States

Faulty motherboard

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I wish I could give zero stars. IF ANYONE IS THINKING OF BUYING FROM THIS COMPANY PLEASE THINK TWICE.

So I ordered an msi z97 mpower max/ac early March despite seeing multiple critical reviews that the motherboards were faulty or not as described and everything. They canceled my order after like a week saying they cant deliver because of pandemic i said Alright. Then i was told if i paid $42 for shipping i would have the motherboard delivered in 7-9days through special delivery. I had important projects so I paid $42 extra shipping.

I waited till the 9th day and When i emailed the customer care they told it was still on the way at the end of April they Emailed me saying it was delivered to the wrong address for DHL mistaking the zipcode then I contacted dhl and again confirmed the address they delivered it to my previous address since i had already moved to new apartment i got motherboard more than a month After it was ordered and they offered me refund for shipping then when I used the motherboard my PC didn't even boot even my psu is 850w. And when i showed it to a pc repair they said the motherboard is faulty and one of the usb hub/port was also broken.

I should have trusted the reviews before buying wasted my 231$ . Please dont buy from this buyer just see them reviews before you buy.

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Samuel R Sgn

Pouco confiáveis

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Encomendei uma motherboard que após pagamento sou informado que não existe stock. Demoraria vários dias para arranjar os quais recusei de imediato.

Pedi reembolso o qual ainda espero há 10 dias. Eles dizem já o ter realizado.

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Loss:
$201
Cons:
  • Nao existe reembolso
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

Yhhhhgggg

Leon C Pnq

I purchased a motherboard on July 11,2019. It was defective when I got it. I paid for $120 and paid $50 to ship it back to them. Total spent $170. But I Only received $45 refund. They are cheater.

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Bad Seller. They cheated me for $122.

View full review
Loss:
$120
Cons:
  • Cheat me money
  • Told commit felony to effect cheaper return - lying to customs
  • Cheated me 120
Reason of review:
Damaged or defective

Preferred solution: Full refund

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