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One of the system memory slots on my motherboard that I ordered doesn't work

I know its not my ram because I checked both of them and they are both functional. I hope to get this fixed as soon as possible.
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ID
#2543235 Review #2543235 is a subjective opinion of poster.
Location
Madison, Wisconsin

Return item defective

Empower Laptop - Return item defective
Empower Laptop - Return item defective
The item we received is defective Can we please refund the item we got installed and it does not function
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ID
#2537050 Review #2537050 is a subjective opinion of poster.
I wish I could give zero stars. IF ANYONE IS THINKING OF BUYING FROM THIS COMPANY PLEASE THINK TWICE. So I ordered an msi z97 mpower max/ac early March despite seeing multiple critical reviews that the motherboards were faulty or not as described and everything. They...
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ID
#2091311 Review #2091311 is a subjective opinion of poster.
New Reviewer

Pouco confiáveis

Encomendei uma motherboard que após pagamento sou informado que não existe stock. Demoraria vários dias para arranjar os quais recusei de imediato. Pedi reembolso o qual ainda espero há 10 dias. Eles dizem já o ter realizado.
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1 comment
#1903464

Yhhhhgggg

ID
#1669872 Review #1669872 is a subjective opinion of poster.
Service
Empower Laptop Shipping Service
Cons
  • Nao existe reembolso
Reason of review
Return, Exchange or Cancellation Policy
Loss
$201
Preferred solution
Full refund
New Reviewer

I purchased a motherboard on July 11,2019. It was defective when I got it. I paid for $120 and paid $50 to ship it back to them. Total spent $170. But I Only received $45 refund. They are cheater.

Bad Seller. They cheated me for $122.
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ID
#1650494 Review #1650494 is a subjective opinion of poster.
Cons
  • Cheat me money
  • Cheated me 120
  • Told commit felony to effect cheaper return - lying to customs
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund

COMPLETE FRAUD - USES MULTIPLE NAMES!

I will get a successful claim! I went through PayPal! If you don't go through PayPal for risky items like these! Then your next best bet is to not get frustrated but go through your bank with all this proof that they are nasty law breaking Chinese. The type that hate us! The postage to Australia is free for them but they billed me for postage! They sent me doctored photos . The pictures had the same serial numbers. After I said. How do I know these aren't newly printed serial numbers of a one that works. HE is obviously working at a server farm and when a board goes down he takes it home and sells it with *** LIES!!!
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ID
#1624692 Review #1624692 is a subjective opinion of poster.
Location
Brisbane, Queensland
New Reviewer

Fraudsters !

Have been so stupid and bought a - guess in what condition- a defective mainboard.
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ID
#1592506 Review #1592506 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$117
Preferred solution
Full refund
I ordered a motherboard from this company to repair a computer my husband brought home from his job. He's an IT engineer, and his company often gives them outdated equipment to take. We got the motherboard and he installed it (something he does every day at work) only...
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ID
#1559104 Review #1559104 is a subjective opinion of poster.
Service
Empower Laptop Customer Care
New Reviewer

Horrific customer service

Make your own mind up, how is this for customer service? I have already paid for this order... Dear customer, Thank you for ordering motherboard on our website. I'm sorry to inform you that the price of the motherboard you ordered on our website isn't accurate, there is a mistake about the price. If you still want to buy it, I'm afraid you need to pay another 46.4 USD. if you don't, we will issue you a full refund. Sorry for the inconvenience and looking forward to your reply. Amber www.empowerlaptop.com Professional motherboard supplier
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ID
#1539049 Review #1539049 is a subjective opinion of poster.
Product
Lenovo 5b20f78873 Motherboard
Cons
  • Professional business etiquette
Reason of review
Poor customer service
New Reviewer

Devolución de compra

Quisiera devolver una placa base para un Pc Acer aspire X1430 que recibí hace unos días. La placa funciona correctamente pero ya no la necesito.
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ID
#1537164 Review #1537164 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

Avoid like the plague

They sent out a faulty motherboard and now expect us to believe that when we send it back they will test it and be truthful about the result. Avoid like the plague unless you want to lose money!!!! Not only will you pay for the faulty motherboard, you will pay to ship back to them, and then a fictional 15% re-stocking fee. As we have had the m board independently tested we know it is faulty, yet they still ask if we are sure it is their product!!
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ID
#1530047 Review #1530047 is a subjective opinion of poster.
Cons
  • Faulty product and their ridiculous returns policy
Reason of review
Damaged or defective
Loss
$130
Preferred solution
Let the company propose a solution
New Reviewer

Thanks, very happy with my recent purchase of ASUS MoBo: Sabbertooth R2!

Thanks, very happy with my recent purchase of ASUS MoBo, just arrived yesterday in. Dry good condition, by slow boat from China, it was worth the wait! Thanks again! Jim T.
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ID
#1488694 Review #1488694 is a subjective opinion of poster.
Product
Asus Motherboard
Reason of review
Good quality
New Reviewer

Estafa

Empower Laptop - Estafa
Llevo esperando mas de un mes mi pedido y no devuelven el dinero. Solo me hacen esperar mas y mas y se quedan con todo el dinero. Quiero que me devuelvan hasta el ultimo centimo. El problema es de ellos no es mio yo he pagado cuando tenia que pagar pero ellos no devuelven cuando tienen que devolver. Creia que las criticas que hay en los sitios webs eran algo exagerados pero si, son reales
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ID
#1454753 Review #1454753 is a subjective opinion of poster.
Service
Empower Laptop Shipping Service
Cons
  • No devuelven el dinero
  • Y no me envian el producto
  • Estafa
Reason of review
Return, Exchange or Cancellation Policy
Loss
$99
Preferred solution
Full refund

Avoid it

Its chinese junk. Avoid it. 1 month to deliver. Morhermoard not stable. ITS A SCAM
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ID
#1409556 Review #1409556 is a subjective opinion of poster.
Location
Vendas Novas, Evora
New Reviewer
DO not buy! They ship defective parts, they illegally misrepresent values to customs. They offer a refund if you return the part at your cost. ($124 was the cheapest I could find in the USA for return cost). They will offer to send a second part if you pay shipping...
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1 comment
#1649232

I also have a very bad experience with EMPOWER LAPTOP. My first motherboard were certain pins of the processor socket just pleated.The promised me to rapair in warranty I only haf to pay the shipping back to China , which I have done .I have then, so to the say,a restored motherboard back with a replaced socket from the factory.

Nothing was replaced, however, I just got another motherboard with just the same defects. Do not buy from them and now I have to go for the second times send this motherboard back to them.I want no third motherboard backt of them and have opend a claim together with the shipping costs via PayP.al

ID
#1396212 Review #1396212 is a subjective opinion of poster.
Location
Middleville, Michigan
Cons
  • Professional business etiquette
  • Told commit felony to effect cheaper return - lying to customs
Reason of review
Return, Exchange or Cancellation Policy
Loss
$180
Preferred solution
Full refund

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