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1.4
Details
They advertised 5-10 days for shipping and it took over 25 days to get the motherboard. When I received the board it did not work. I contacted customer service over 10 times to help resolve the issue but got the same answer "it was working when they shipped it". After...
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1 comment
Machele
#1410521

Perhaps the cheap price has something to do with the quality? Why not dispute the charge with your charge card? If nothing else, it will cost Empower the $25 dispute fee they pay when customers file a dispute.

ID
#1157555 Review #1157555 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Poor customer service and product
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
1.0
Details
Empower Laptop - Motherboard ..... TRASH !!!!!
Empower Laptop - Motherboard ..... TRASH !!!!!
Empower Laptop - Motherboard ..... TRASH !!!!!
Acquistato MB ... Arrivata non funzionante. Rispedita,a spese mie, arrivata altra MB...non funzionante. I "signori"credevano che volessi fregarli così ho fotografato le MB insieme in cui erano evidenti i numeri seriali. Mi hanno chiesto di re-inviare la MB (sic)...
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ID
#1111428 Review #1111428 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$95
2.6
Details
I did some searching to find the best price and warranty for this motherboard. I selected Empower for the price and 120 day warranty. I made contact with the company for the sale and verified the warranty. The motherboard worked great for about 2 months and then failed...
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1 comment
Andreu
#1362827

After Informing the company of my review and I forming my social media, I finally got a reply.

"Hello,

Your order has been over 6 months. We offer money back within 2 month and 120 days warranty.

So your order is not under the warranty any more.

Please buy another motherboard."

The motherboard was in Empowers' possession during, and after warranty.

The motherboard was then returned to me DO A and after warranty. Buy another one??? Good business customer service.

It also took no less then 10 emails and a review to vet a response. The response was 2 months after the motherboard arrived DOA.

ID
#1089857 Review #1089857 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
4.8
Details
I had to replace a motherboard for my Acer aspire laptop and has a good look at availability in the market place. You can buy from Amazon and ebay for a very low price but there's no guarantee these will work and many repair companies will not send the correct one that...
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1 comment
Anonymous
#1837576

Your a liar you must work for them.

ID
#1036702 Review #1036702 is a subjective opinion of poster.
Pros
  • Good customer service
Reason of review
Reliable warranty
1.3
Details
Most of these positive reviews must be posted by Empowerlaptop shills because they send untested boards. They are however clever at web deception and they know how to promote Chinese junk. Just remember when you receive a bad one.......Tracking ends the minute the...
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ID
#1036170 Review #1036170 is a subjective opinion of poster.
Cons
  • Lied every step
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund
4.3
Details
Needed a new laptop motherboard for my daughter's laptop after it suffered an accident, after some lengthy searching came across empowerlaptop.com. Simple and easy to understand ordering system, very competitive prices, prompt reply and fast delivery. Motherboard...
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ID
#1035671 Review #1035671 is a subjective opinion of poster.
Reason of review
Good customer service
4.6
Details
The pricing was great and they shipped the motherboard out quickly. Had a problem to install with the motherboard when I received and they were very helpful to resolve it. I got the motherboard worked perfectly with theit guidance. I'm impressed by the fasting delivery...
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ID
#1035149 Review #1035149 is a subjective opinion of poster.
Product
Lenovo 5b20f78873 Motherboard
Reason of review
On time delivery
4.9
Details
I bought a motherboard from empowerlaptop.com and received it ten days ago. I'm not a professional repairman but do know something about laptop disassembly. My previous defected motherboard for my EEEPC is OK with AC/DC charger but not OK with battery. That's why I...
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ID
#1030003 Review #1030003 is a subjective opinion of poster.
Service
Empower Laptop Customer Care
Reason of review
Good customer service
4.9
Details
I had a catastrophic failure of several components on my G50vt motherboard due to kids and a fall from a table. . I Googled replacement parts, and found www.empowerlaptop.Com claimed to be able to provide an OEM equivalent within two weeks for a very reasonable price....
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1 comment
Anonymous
#1313980

Great seller. I've ordered with them once and the product is in good condition, the price is reasonable.

Can recommend. Payment through paypal, is very safe and convenient.

ID
#1029146 Review #1029146 is a subjective opinion of poster.
Reason of review
Fast order processing
Not sure of the exact motherboard I should order, so I emailed a lot sellers on eBay, aliexpress and so on. One company called empower laptop replied fastest. They asked me if I can send pictures of my original motherboard or check the part number near the memory slot....
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ID
#1028965 Review #1028965 is a subjective opinion of poster.
Service
Empower Laptop Customer Care
Reason of review
Good quality
4.8
Details
I somehow broke my laptop and took it to a repair shop for replacement. However, they don't have the motherboard I need. So I decided to order online. Googled a lot, at first, I've seen some bad comments and not sure if I can choose this company. So I just sent an...
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ID
#1027812 Review #1027812 is a subjective opinion of poster.
Product
Hewlett Packard Motherboard
Reason of review
Good quality
They send out partially tested motherboards and hope they work. Either way they get paid. Some people send back but my past experiences with Chinese sellers is when you send it back your usually throwing more money away as tracking ends at the china border...........
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ID
#1026970 Review #1026970 is a subjective opinion of poster.
Reason of review
Damaged or defective
5.0
Details
Habe jetzt schon drei mal hier bestellt, und bin bis jetzt immer innerhalb von drei Wochen mit einem bestens verpackten und vollfunktionellen Bord beliefert worden. Die Preise sprechen für sich; wer sicher gehen will, sollte sich hier umsehen. Oder viel wichtiger:...
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ID
#1026909 Review #1026909 is a subjective opinion of poster.
Reason of review
Good quality
Military Reservist, Nova Scotia Canada. Ordered an Asus All-in-One Motherboard via Jessie at Empower. Attentive and determined to give me the best discount. The product was ordered and sent by the cheapest method but it was tracked all the way with a smooth handover to...
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ID
#1008642 Review #1008642 is a subjective opinion of poster.
Service
Empower Laptop Customer Care
Reason of review
Good customer service
4.3
Details
Empower Laptop - Empowerlaptop.com-A trustable motherboard supplier
Empower Laptop - Empowerlaptop.com-A trustable motherboard supplier
Empower Laptop - Empowerlaptop.com-A trustable motherboard supplier
Empower Laptop - Empowerlaptop.com-A trustable motherboard supplier
Empower Laptop - Empowerlaptop.com-A trustable motherboard supplier
I own a Italian lab that deals with notebook repair, and want to find a reliable company who can supply us with good-quality motherboard of all brands. And after a lot of searching on internet and lots of emails sent, I got the quickest reply from empowerlaptop.com...
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ID
#973544 Review #973544 is a subjective opinion of poster.
Reason of review
Good customer service